Shipping Policy

Delivery time = Processing time + Shipping time

We have a processing time of 1–3 business days (Monday through Friday). Orders placed before 5:00 PM (GMT-05:00 – Eastern Time) will be processed the same day. All products always go through a short processing process before they are shipped.

After processing, the average shipping time is 4–7 business days. In total, you can expect a delivery time of approximately 5–10 business days from the moment your order is placed.

Delays
During periods of unexpected high demand, delivery may take slightly longer than usual. We do everything we can to process orders as quickly as possible and ask for your understanding if delays do occur. We will, of course, keep you informed and always strive to keep delays to a minimum.

Shipping service
We work with reliable partners such as UPS, FedEx, and DHL Express to deliver our orders. Thanks to these partnerships, you benefit from secure delivery and always have access to real-time tracking information that allows you to easily track your package.

Extras
To make your shopping experience as pleasant as possible, we offer various benefits. Orders above a certain amount qualify for free shipping. In addition, it is possible to opt for insured shipping, including priority treatment, at a small additional cost. This way, you can be sure that your order will be handled with the utmost care.

Tracking
Every order is provided with tracking, so you can closely follow the progress of your package from the moment it is shipped until it is delivered to you.

Customer service
Our customer service team is always available to answer your questions or help you with any concerns you may have. We strive to provide you with the best possible service and do our utmost to make your experience as smooth as possible.